Most frequent questions and answers
Yes, as indicated – work is done in 925 sterling silver, which I source from an eco-friendly company. No nickel or silver-plating here! ( I also work in real gold as well). Items sold as Gold – will have a carat such as 9ct or 18ct in the item description – that indicates the percentage of actual gold metal in the alloy – 18ct is 75% gold and 9ct is 37.5% gold.
I am accepting Paypal & credit cards through Stripe & Paypal
I am an independent artisan and I personally handcraft all my pieces. The only components I don’t make are clasps and earring backs for post earrings.
As I would not like anyone to make direct copies of my personal designs, I will not directly copy anyone else’s specific design. I am happy to consider creating pieces with the feel or style you are after, so please feel free to contact me about that.
Yes I work in Gold as well!.
Yes We Do
If your gemstone is suitable, I am happy to create a piece for you with it. If you can email me pictures of the stone, I can tell you if it is possible for me to set it for you. I haven’t lost a stone yet, but you should be aware when setting gemstones there is always a risk that the stone may be damaged or fractured – so I take all care and no responsibility when using a gemstone supplied by you.
We have found that the end result in melting unwanted jewellery items gives varying results and we can not guarantee the longevity of the finished product. I don’t have the specialist equipment required to assay and refine metal.
It is your responsibility to provide me with a ring size correctly measured by a professional jeweller before I start creating your ring. I will create the ring according to the size you give me. If the ring has a gemstone in it, I will be unable to resize it for you after it is made. If the ring is make from silver only, it is possible that I can resize it – I can provide you with a quote for this work. Ring sizing
See our Returns and Refunds page. Returns and Refunds Policy
See our Cancellation Policy
See our Warranty Policy